Privacy policy

Your privacy is important to us. This Privacy Policy outlines how Kantha Shilpi collects, uses, protects, and shares your personal information when you visit or make a purchase from our website.
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1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing/shipping address
• Payment Details: Card or UPI info (processed securely via trusted payment gateways; we do not store card details)
• Order History & Preferences
• Device Information: IP address, browser type, location (used for site optimization)
• Communication: Emails, WhatsApp, or chat messages with us
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2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Send shipping updates and confirmations
• Respond to queries and provide customer support
• Send promotional offers or updates (only with your consent)
• Improve website experience and personalize recommendations
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3. Data Security
We take your privacy seriously. Your information is stored on secure servers, and transactions are encrypted using SSL (Secure Socket Layer) technology. We do not share, sell, or rent your personal data to any third parties for marketing purposes.
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4. Cookies & Tracking
Our website uses cookies to:
• Improve user experience
• Track site performance
• Offer personalized content
You can manage or disable cookies through your browser settings.
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5. Third-Party Services
We may use third-party tools (like Google Analytics, payment gateways, or courier APIs) that may collect limited data required for processing orders and analyzing traffic. These services have their own privacy policies.
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6. Marketing Communications
• You may receive promotional emails, SMS, or WhatsApp updates if you opt in.
• You can unsubscribe at any time via the link provided or by contacting us.
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7. Your Rights
You have the right to:
• Access or update your personal data
• Request data deletion
• Opt-out of marketing communication

For such requests, email us at kanthashilpi24@gmail.com
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8. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in law or our business. Updates will be posted on this page with the last updated date.
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Contact Us
If you have any questions about this policy or your data:
Email: kanthashilpi24@gmail.com
WhatsApp: +91- 9933818541