Terms of service

1. Return Eligibility:

Items can be returned within [30 days] of receipt for a refund or exchange. Items must be unused, in original packaging, and with all tags attached.
2. Non-Returnable Items:

The following items are non-returnable: [list any specific items, e.g., final sale items, personalized products, etc.].
3. How to Initiate a Return:

To initiate a return, please contact our customer service at [contact information] to request a return authorization.
4. Return Shipping:

Customers are responsible for return shipping costs, unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service.
5. Refund Process: Once we receive your return, it will be processed within [5-7 business days]. Refunds will be issued to the original payment method.
6. Exchanges: To exchange an item, please follow the return process and place a new order for the desired item.
7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within [7 days] of receipt for a full refund or replacement.
For further questions or assistance, please contact us at 9907308323